Shipping & Delivery

From Our Studio to Your Door

Production time, shipping rates, tracking, customs, and what to expect after you place your Palm Springs Decor order.

U.S.Free ShippingEvery U.S. order ships free. No minimum order value is required.

4–7 DaysTypical U.S. DeliveryProduction and carrier transit are included in our typical 4–7 business day estimate from the order date.

TrackingShipment UpdatesTracking details are emailed when your order ships and can be followed on the carrier’s website.

Where We Ship

U.S. & International Delivery

We currently ship to the United States, Canada, United Kingdom, Germany, Australia, France, New Zealand, and other international destinations made available at checkout.

Destination availability can change based on carrier and fulfillment coverage. The checkout page is the final source for whether an address is currently serviceable.

Timing

How Delivery Timing Works

Order Confirmed

You’ll receive an order confirmation after checkout. Please review your shipping address and contact us quickly if something needs to be corrected.

Made to Order

Each artwork is produced on demand. Production, quality checking, and packing are included in the delivery estimate rather than added on top of it.

Shipped & Tracked

Once the carrier receives your order, tracking details are emailed when available. Tracking may take a little time to show its first scan.

Delivered

Most U.S. orders are delivered within 4–7 business days from the order date. Carrier delays, holidays, severe weather, customs, and local delivery conditions can extend timing.

Shipping Rates

Simple, Upfront Pricing

United StatesFree shipping on every order.

Canada, UK, Germany, France, Australia & New Zealand$8 for the first item + $2 for each additional item in the same order.

Other Available International Destinations$10 for the first item + $2 for each additional item in the same order.

International Orders

Customs, Duties & Taxes

At Checkout

Charges We Collect

Any shipping charge and taxes collected by the checkout are shown before you complete payment.

On Import

Local Charges

Customs duties, import taxes, or other destination-country fees may apply. Unless they are collected at checkout, these charges are the customer’s responsibility.

Tracking & Delivery Help

If Something Looks Wrong

If tracking has not updated for several business days, if a package is marked delivered but you cannot find it, or if you entered the wrong address, contact us with your order number. Address changes are easiest before production and shipment begin.

For a package marked delivered, we recommend waiting one additional business day and checking with neighbors, your building’s front desk, or the carrier before contacting us.

For orders confirmed lost in transit by the carrier, we will arrange a resolution in line with our Refund & Returns Policy.

You can also review our Order Tracking guide for step-by-step tracking help.

Shipping Question?

We’ll Help You Track It Down

Send us your order number and the email used at checkout. We’ll check the order and help with the next step.