Privacy Policy
How Palm Springs Decor handles customer information, payments, order data, and the services that help us run the store.
Last updated: September 2026
Information We Collect
When you place an order, contact us, or use our website, we may collect information such as your name, email address, billing and shipping details, order information, and customer-support communications.
We may also collect technical and website-usage information through cookies, analytics tools, and similar technologies to keep the site working, prevent abuse, and improve the shopping experience.
Payment information
Payment details are processed by the payment provider you choose at checkout. For card and wallet payments processed through Whop Payments, Whop and its financial partners process the payment information required to complete the transaction. If you choose PayPal, PayPal processes payment information under its own terms and privacy practices.
Palm Springs Decor does not store your full payment card number or card security code on our website.
How We Use & Share Information
Running Your Order
- Process, fulfill, and deliver orders
- Send confirmations and shipping updates
- Process payments, refunds, and fraud checks
- Provide customer support
- Operate, secure, and improve the website
- Meet legal, tax, and accounting obligations
Trusted Service Providers
We share information only as reasonably necessary with payment providers, print-production and fulfillment partners, shipping carriers, analytics and website-service providers, and professional or legal service providers where required.
If required by law, we may also disclose information to respond to lawful requests, protect legal rights, or prevent fraud.
Whop Payments & PayPal
For card and wallet payments made through Whop Payments, Whop acts in the payment-processing / merchant-of-record role described in its Buyer Terms. Palm Springs Decor remains the supplier of the artwork and is responsible for product fulfillment, customer support, returns, and refund decisions.
You can review the Whop Buyer Terms and Whop Privacy Policy. PayPal payments selected directly at checkout are handled by PayPal under its applicable terms and privacy practices.
Cookies, Retention & Security
Site Functionality
Cookies and similar technologies help keep carts and sessions working, support checkout and security, remember preferences, and help us understand site usage.
Only as Long as Needed
We keep personal information only for as long as reasonably necessary for orders, support, business and tax records, dispute resolution, fraud prevention, and legal requirements.
Reasonable Safeguards
We use SSL encryption, access controls, and trusted payment and service providers to reduce risk. No online system can guarantee absolute security.
Privacy Requests
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. We may need to verify your identity before completing a request.
We’re Here to Help
For privacy questions or requests, email us and we’ll help you with the information connected to your Palm Springs Decor order or account.